Shipping and returns


The Promosport Surfshop merchandise is all already present in our stores and warehouses on Italian territory.
For its shipments, Promosport Surfshop makes use of numerous couriers which may vary over time and which are in any case indicated to the customer at the time of checkout. When calculating the delivery days, Saturdays, Sundays and public holidays are not to be considered. In any case, the times indicated as delivery terms cannot be considered binding for Promosport Adventures s.a.s. by Pomero Enrico & C.
Promosport Adventures s.a.s. di Pomero Enrico & C. is not responsible for the risks of transport.

Damaged packages

In the event that the package is not perfectly intact, collect it with reserve, or write next to your signature, on the courier receipt:

In the event that the package is so damaged that it has certainly caused damage to the product inside, we ask you to reject the goods by asking to affix on the courier bill the words:

In any case, please contact the administration of Promosport Adventures s.a.s. di Pomero Enrico & C. as quickly as possible at the email address


If you want to return one or more purchased products, you can do so within 15 days of purchase.
Return shipping is the responsibility of the customer.
The refund will be made immediately upon receipt of the returned goods. The product must be intact, undamaged and unused, complete with packaging and / or packaging. If possible, use the same packaging you received at the time of delivery and insert a copy of the receipt that was sent to you at the time of purchase on the website.